Privacy Policy
Pioneer Cruises (“Pioneer Cruises” or “We”) is committed to respecting the privacy concerns of its visitors to www.pioneercruises.com (the “Website”).
We have created this privacy policy (the “Privacy Policy”) to establish guidelines that will govern the collection, use, protection, and disclosure of the personal and non-personal information of visitors (“You” or “Visitor”) to the Website.
We value the trust of the Visitor and recognize that maintaining this trust requires that We be open and accountable in our treatment of the Personal Information that You choose to share with Pioneer Cruises.
Pioneer Cruises collects three kinds of information from this Website:
- Voluntarily provided personal information;
- Anonymous non-personal information;
- “Cookie” based information
PERSONAL INFORMATION
Pioneer Cruises does not automatically collect personal information, such as name, address, phone number, email address and other personally identifiable information, from its Visitors (“Personal Information”).
From time to time, Pioneer Cruises will collect Personal Information that is voluntarily provided by a Visitor when filling out an online form and/or subscribing to newsletters and other activities carried out on the Website.
We keep the Personal Information that You provide to Pioneer Cruises in strict confidence.
Pioneer Cruises will only collect and use such Personal Information solely for the purpose(s) disclosed by Pioneer Cruises at the time of collection and only after the Visitor has voluntarily agreed to such collection, use, protection, and disclosure of Personal Information by clicking “I agree,” “Submit” or other interactive text that the Visitor interacts with to indicate the Visitor’s informed consent, on the online form, or in writing if entering via faxed or mailed form.
We limit the personal information collected to what is necessary for the purposes identified. Pioneer Cruises may use email addresses that have been voluntarily provided by its Visitors to respond to Visitors who communicate with Pioneer Cruises. All emails from Pioneer Cruises to its Visitors include instructions on how to discontinue receipt of emails, newsletters, and other communication from Pioneer Cruises and Visitors can discontinue such communication at any time. Email addresses from Visitors who wish to discontinue receipt of Pioneer Cruises’ emails will be removed from Pioneer Cruises’ distribution list and databases.
All Personal Information that may identify a Visitor and has been collected with the Visitor’s consent by Pioneer Cruises is not disclosed in any identifiable form to any other party outside Pioneer Cruises, except as required by law, and for the fulfillment of the specific purpose identified to the Visitor at the time of collection.
However, Pioneer Cruises may disclose such information in an anonymous, aggregated, and non-personally identifiable form to other parties for marketing, advertising, or other purposes and to better understand Visitor’s use of the Website.
At any time, a Visitor may send an email to Pioneer Cruises to request that Personal Information be changed, removed, or updated in Pioneer Cruises’ databases.
PAYMENTS
The Website contains a link to an online form that allows a Visitor to make a payment. The personal and credit card information provided on this form is used only to process the payments. Online payments to Pioneer Cruises may be processed through a third party. The security and privacy policies of this third party are available by clicking on the relevant “Privacy Policy” link on the online payments form web page.
ANONYMOUS NON-PERSONAL INFORMATION
When a Visitor visits the Website, anonymous, non-personal information about their visit is automatically collected. Such information may include the length and date of the visit, how the Visitor navigated the Website, what pages the Visitor viewed, the type of browser being used by the Visitor, the type of operating system used by the Visitor and the domain name of the Visitor’s Internet service provider (collectively, “Anonymous Non-Personal Information”). Pioneer Cruises uses this Anonymous Non-Personal Information to track the success of its website and to better tailor the Website to Visitors’ needs and interests. This Anonymous Non-Personal Information may be shared with other parties, such as broadcasters, advertisers, sponsors, and partners.
COOKIE-BASED INFORMATION
Pioneer Cruises may use cookies on its website. “Cookies” are pieces of information that the Website transfers to a Visitor’s hard drive for record-keeping and identification purposes. Cookies are used to make the Visitor’s use of the Website easier by saving visitor preferences and passwords and to identify which areas of the Website are popular and which areas need improvement and how to target certain advertisements to its Visitors. Pioneer Cruises does not use cookies to collect personally identifiable information except in connection with a password-protected online registration for newsletters or other services and only with the Visitor’s informed consent. Visitors may visit the Website with its cookies turned off to avoid the collection of Cookie-based information.
PROTECTION OF VISITORS’ PERSONAL INFORMATION
Pioneer Cruises protects the Personal Information it collects with appropriate technological, physical, and administrative safeguards to protect it from unauthorized disclosure or use.
Access to Personal Information collected by Pioneer Cruises is limited to authorized individuals and stored on its databases, which are protected by firewalls and are password-secured. Pioneer Cruises retains the Personal Information only for as long as it is required for the purposes identified at the time of its collection and consented to by the Visitor providing it or as otherwise required by law. Once Personal Information is no longer necessary for the purposes consented to by the Visitor, it is Pioneer Cruises’ practice to delete it from its databases or systems or make it anonymous.
LINKED WEBSITES
This Website may be linked to other websites. Unless otherwise specified, these linked websites are not under the control of Pioneer Cruises and are required to have their privacy policies. Visitors should ensure that they read and understand how their Personal Information may be collected, used, and disclosed by the linked websites as Pioneer Cruises is not responsible for and shall not be held liable for any procedures, policies or activities of any websites linked to the Website.
VISITOR’S CONSENT TO PRIVACY POLICY
By visiting and using this website, the Visitor agrees to the Privacy Policy and the terms of use (“Terms of Use”) linked to this Privacy Policy. If you do not agree to the Privacy Policy do not use this Website or provide Personal Information to Pioneer Cruises. If you wish to amend, update, or remove the Personal Information already provided, contact Pioneer Cruises by email.
ACCOUNTABILITY
Pioneer Cruises takes its commitment to securing privacy very seriously. From time to time, Pioneer Cruises may amend or update this Privacy Policy to comply with visitor concerns, best practices and/or the law. Pioneer Cruises has appointed a member of its management team to act as Pioneer Cruises’ primary contact who is responsible for reviewing, approving, and administering this Privacy Policy and Pioneer Cruises’ commitments hereunder. If you have any questions, concerns, or comments, feel free to contact Pioneer Cruises by email.